Delivery Information

Here at Plated Chaos we do everything we can to ensure that your order arrives when you expect it to and in the condition it leaves us.

As a small business, we take great care in preparing and sending your orders. To protect both our customers and our business, we use fully tracked delivery services that provide delivery confirmation and photographic evidence where available.

Please be aware that, in line with standard courier practices, if delivery to the specified address is not possible, the courier may deliver your parcel to a neighbour or to a safe location at their discretion. Once a parcel is marked as delivered by the courier, we are no longer responsible for the item. Any issues arising after delivery, such as theft, loss or misplacement, must be addressed directly with the courier service and/or your local authorities.

Thank you for your understanding and continued support.

OUR STANDARD DELIVERY:

Standard delivery is £3.95 or FREE on orders over £40 to any mainland UK address (excluding addresses in the Channel Islands)

For addresses in Northern Island there is a flat delivery charge of £4.99

Where available our prefered courier choice will always be Royal Mail, subject to availablity in your area - this may vary to either Evri or Yodel. Full tracking will always be updated on your order for ease of personal tracking.

*For International orders, Please see grid below for price guide and locations.

Please allow up to two working days for dispatch. You will be provided with a tracking number for all orders, which can be tracked via logging into your account.

Please note: Personalised products are made to order and therefore have a slightly longer delivery lead time of up to 10 working days.

Zone 1

Mainland UK

Northern Ireland = £4.99 surcharge

£3.95 or Free on orders over £40

Approx 3 - 6 Working Days

Zone 2

US, Canada, Australia, New Zealand, Japan, Singapore, Thailand, Malaysia

From £16.00

Approx 8 - 15 Working Days

Zone 3

France, Ireland, Germany, Italy, Belgium, Czech Republic, Spain Mainland only, Netherlands, Austria, Cyprus, Greece, Poland, Portugal, Denmark, Estonia, Finland, Hungary, Sweden, Isle Of Man, Albania, Bulgaria, Croatia, Iceland, Latvia, Lithuania, Luxembourg, Malta, Norway, Romania, Slovakia, Slovenia

From £10.00

Approx 8 - 15 Working Day

*Some areas maybe quicker.

 

  • Delivery to Denmark, Finland, Sweden or Norway will be delivered to the nearest parcel shop, for collection.

*Please be aware all International orders are non-returnable. So please make sure you are ordering the correct size if purchasing rings

Please note:

Delivery times are extended over public holidays. Delivery times for items ordered during busy periods could take up to 2 days longer than usual so please be patient during these times.

How we started

We didn’t start in a boardroom.

We started with Urban Pizazz Jewellery - built from nothing.

We found the products. Built the site. Shot the photos. Ran the ads. Posted the content. Every part of it.

All while working full-time jobs.

So naturally, we made it harder.

Curious take a look

Plated Chaos is the next step - focused, intentional, and built around something that actually matters. Recycled 925 silver and gold. Less impact. Better materials. No shortcuts.

We’re not backed by investors.

We’re not sitting on millions.

We’re funding this ourselves - working before work, after work, and every spare hour in between to bring you jewellery that looks right, feels right, and is priced fairly.

Everything you see here is the result of that.

Sourced carefully. Made responsibly.

Built to be worn every day. No big speeches.

Just take a look - and if you feel it, you feel it.